How to get started

We know that running a kitchen is busy work. That’s why our onboarding process is simple, straightforward, and efficient. When you work with us, you can be up and running in as little as two weeks. And the quicker you get going, the quicker your profit margins will rise! 
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A busy day at kitchen

Our onboarding process

Here’s how the onboarding process usually works (the specifics vary depending on your location, capacity, and other variables). 

Discuss your existing operations

First, you’ll talk to our sales team to discuss the logistics of running a food-delivery service from your existing kitchen. Then, we’ll do market research to find you the perfect virtual brands for your business.

Review our training materials

You’ll review all our training materials to prepare for the launch of your virtual brands. While you’re doing this, we’ll get your listings ready for delivery platforms, like JustEat, Uber Eats, and Deliveroo.

Run through the launch process

One of our skilled kitchen trainers will run through the entire launch process with you. We’ll make sure that you have all the equipment and ingredients you need to start your food-delivery operation.

Train your team

The final training takes place in your kitchen. We customise this training for your specific kitchen and the needs of your team. Generally, it covers how our tech works, what our menus include, and how to make the food.

Receive ongoing support

After launch, you’ll have access to 24/7 support from us - plus a dedicated performance executive to help you with operational needs.

What we've achieved


global partners


countries covered by Peckwater Brands


average increase in delivery orders

Resources and expert advice

To keep yourself up to date with the latest industry trends, take a look at our articles and whitepapers. Our experts perform thorough research on a variety of hot topics in the food industry.

Why partners trust Peckwater Brands

We support our partners every step of the way. From top-quality training with our chefs to our Account Managers helping you grow, we do everything we can to aid your success. We also have low upfront costs, so you can increase profits with minimal upfront investment.

Need help? We’ve got you covered

From the initial call to launching virtual brands, we’re on hand throughout the entire process. We’ll guide you, answer your questions, and offer advice wherever we can. 

We’ll also provide thorough training and assistance to your staff to make sure everyone knows how the system works, what the order-to-customer process will look like, and how to manage the incoming orders. After launching, you’ll also have access to 24/7 support and regular visits from our trainers.
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